Specification
Service Duration: 2 Years
Service Type: On-site Maintenance with Parts & Labour
Service Location: On-site (customer location)
Warranty Type: Upgrade from 1 Year Depot/Courier-Carry-in to 2 Year Onsite
Availability: 9x5 (9 hours per day, 5 days per week)
Support Included: Parts Replacement, Phone Support, Repair Service
Initial Response: Remote problem determination, then on-site technician visit if required