Lenovo 3-year Premier Support warranty upgrade for ThinkPad tablets, upgrading from 1-year onsite coverage to 3-year Premier Support with Next Business Day (NBD) onsite response. Provides dedicated technical support, hardware and software coverage, and priority parts replacement.
Specification
Service Type: Warranty Upgrade
Coverage Duration: 3 Years
Upgrade From: 1 Year Onsite
Support Level: Premier Support
Response Time: Next Business Day (NBD)
Service Model: Virtual/Remote + Onsite
Coverage: Hardware and software support
Technical Support: Dedicated Premier phone support with advanced-level technicians
Case Management: End-to-end case management
