Specification
Service Type: Cisco SMARTnet Onsite 24x7x4
Contract Duration: 3 years
Fault Reporting: 24 hours, 7 days a week
Hardware Response: 4-hour replacement from fault diagnosis
Onsite Engineer: Included
Software Support: Major and minor IOS releases
TAC Access: 24/7 to Cisco Technical Assistance Center
Extended Cisco.com Access: Yes
Compatible Platform: Cisco ISR 4351 (3GE, 3NIM, 2SM, 4GB Flash, 4GB DRAM, IP Base)
