Specification
Service Type: Cisco SMARTnet Premium (Parts Only)
Duration: 3 Years
Support Hours: 8 hours/day, 5 days/week
Response Time: Next Business Day (NBD)
Hardware Replacement: Parts-only (no onsite engineer)
Compatible With: WS-C2960X-48FPS-L (Catalyst 2960-X 48 GigE PoE 740W, 4x 1G SFP)
Includes: Software updates, access to Cisco TAC, extended Cisco.com access