CISCO SMARTNET (CON-ECEO-LICVCS20) ONSITE 8X5X4 FOR LIC-VCS-20

Cisco SmartNet support contract for the LIC-VCS-20 Video Communication Server license, providing onsite 8x5x4 hour response support. Includes software updates, TAC access, and next business day hardware replacement.

Service contract type: SmartNet Onsite Coverage: LIC-VCS-20 (50 additional non-traversal calls for VCS Control) Support hours: 8x5x4 (8 hours/day, 5 days/week, 4-hour response) Includes: Software support, TAC access, next business day hardware replacement Support contact: Cisco Technical Assistance Center (TAC)