Cisco SmartNet Total Care service contract providing 8x5 next business day onsite support and hardware replacement for the Cisco A9K-MPA-2X40GE ASR 9000 Series 2-port 40GE Modular Port Adapter.
Specification
Service Type: Extended Hardware Service Agreement
Response Time: Next Business Day (NBD)
Support Hours: 8x5 (Business hours)
Hardware Coverage: Yes - Onsite replacement
Compatible Equipment: Cisco A9K-MPA-2X40GE, A9K-MPA-2X40GE++
Access to TAC: 24/7 phone and online support
Portal Access: SmartNet Total Care portal for contract management and reporting
