Cisco SmartNet Total Care support contract providing 24/7 access to Cisco Technical Assistance Center (TAC) experts for the A9K-MPA-20X1GE module. Includes onsite 8x5 next business day hardware replacement and expert technical support with automated diagnostics and alerts.
Specification
Service type: SmartNet Total Care (SNTC)
Support level: 8x5 Onsite Next Business Day
Coverage: Hardware replacement and technical support
Scope: Cisco A9K-MPA-20X1GE (20-port 1GE module)
Support availability: 24/7 access to TAC
Features: Smart Call Home, automated diagnostics, security alerts
Cisco SmartNet Total Care support contract providing 24/7 access to Cisco Technical Assistance Center (TAC) experts for the A9K-MPA-20X1GE module. Includes onsite 8x5 next business day hardware replacement and expert technical support with automated diagnostics and alerts.
Specification
Service type: SmartNet Total Care (SNTC)
Support level: 8x5 Onsite Next Business Day
Coverage: Hardware replacement and technical support
Scope: Cisco A9K-MPA-20X1GE (20-port 1GE module)
Support availability: 24/7 access to TAC
Features: Smart Call Home, automated diagnostics, security alerts
