Specification
Support contract for UCSC-DBUN-C220-110 (UCS C220 M3 SFF, 2x Intel Xeon E5-2650, 2x8GB RAM, RAID Controller 9266CV, 2x650W PSU, SD card slot, rail kit)
Service Level: 8x5xNBD (8 hours daily, 5 days weekly, Next Business Day response)
Includes onsite engineer for hardware replacement within next business day
24x7 access to Cisco Technical Assistance Center (TAC)
Software support with major and minor IOS releases
