ONSITE 8X5XNBD CATALYST 2960C SWITCH 8 FE 2 X DUAL UPLINK LAN LITE
Specification
Service Contract: ONSITE 8x5xNBD
Hardware Support: Next Business Day NBD with Onsite Engineer
Software: IOS major and maintenance releases
Support: TAC (Technical Assistance Center) access
Response: 8 hours per day, 5 days per week
Hardware Replacement: Within 4 working hours (onsite engineer)
