Cisco SMARTnet Onsite support contract for WS-C4500X-32SFP+ switch with 8x5x4-hour onsite engineer support. Includes hardware replacement, software updates, and 24x7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Type: SMARTnet Onsite
Support Hours: 8 hours/day, 5 days/week (8x5)
Response Time: 4 hours onsite engineer
Hardware Replacement: Within 4 hours from fault diagnosis
Software Support: Major and minor IOS updates
Technical Support: 24x7 access to Cisco TAC
Compatible Equipment: Cisco Catalyst WS-C4500X-32SFP+ switch
