Specification
Service Type: SmartNet Total Care (SNTC)
Support Level: 8x5x4 OS (24x7 TAC access, 8x5 fault reporting, 4-hour OS response)
Device Covered: Cisco Catalyst 2960-X 48 GigE PoE 370W
Uplink Ports: 4 x 1G SFP
Feature Set: LAN Base
Includes: Software updates, TAC support, next-business-day hardware replacement
