Cisco SmartNet Onsite 24x7x4 extended support service for ASA5525-DC-K8 firewall. Provides 24-hour fault reporting, on-site hardware replacement within 4 hours, software updates, and 24x7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Type: SmartNet Onsite Extended
Support Hours: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Hardware Replacement: On-site within 4 hours from fault diagnosis
Software Support: Major and maintenance releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Covers: Cisco ASA 5525-X Firewall Appliance
Firewall Throughput: 2 Gbps
VPN Throughput: 300 Mbps (3DES/AES)
Ports: 8x 1GbE data + 1x 1GbE management
Concurrent Connections: 500,000
IPsec VPN Peers: 750
