Specification
Service Type: SmartNet Total Care Onsite
Support Hours: 24 hours/day, 7 days/week
Response Time: 4 hours onsite
Applicable Hardware: Cisco ASR 9000 8-port 10GE Modular Port Adapter (A9K-MPA-8X10GE)
Includes: TAC access, hardware replacement, software updates, advance replacement service
Annual Service Contract