CISCO SMARTNET (CON-OSP-ASR920SI) ONSITE 24X7X4 FOR ASR920-S-I

Cisco SMARTnet Onsite extended service agreement providing replacement and on-site support with 24x7 response for the ASR920-S-I router, with a 4-hour response time.

Service Type: SMARTnet Onsite Extended Service Agreement Equipment: ASR920-S-I Router Coverage: 24 hours a day, 7 days a week, 365 days a year Response Time: 4 hours Support Includes: Onsite engineer, replacement hardware, software updates, 24x7 access to Cisco TAC (Technical Assistance Center) Software Support: Major and minor IOS releases Hardware Support: Advance replacement parts, onsite maintenance labor