24x7x4 onsite support with 4-hour hardware replacement response time
24/7 access to Cisco TAC (Technical Assistance Center)
Software major and minor updates
Hardware replacement via onsite engineer
For Cisco 2851 Integrated Services Router platform
24x7x4 onsite support with 4-hour hardware replacement response time
24/7 access to Cisco TAC (Technical Assistance Center)
Software major and minor updates
Hardware replacement via onsite engineer
For Cisco 2851 Integrated Services Router platform