Service Type: SMARTnet Onsite Premium Extended Service
Service Level: 24 hours a day, 7 days a week
Response Time: 4 hours (24x7x4)
Support Type: On-site hardware replacement/exchange
Compatible Equipment: Cisco UCS-SP7-INFR-FI48, UCS-SP7INFRFI48-RF, UCS-SP7INFRFI48-WS
Coverage: Hardware replacement and on-site service
TAC Access: 24x7 access to Cisco Technical Assistance Center (TAC)
Software Support: Major and minor release updates
Description
SNTC-24X7X4OS TBD
Specification
Service Type: SMARTnet Onsite Premium Extended Service
Service Level: 24 hours a day, 7 days a week
Response Time: 4 hours (24x7x4)
Support Type: On-site hardware replacement/exchange
Compatible Equipment: Cisco UCS-SP7-INFR-FI48, UCS-SP7INFRFI48-RF, UCS-SP7INFRFI48-WS
Coverage: Hardware replacement and on-site service
TAC Access: 24x7 access to Cisco Technical Assistance Center (TAC)
Software Support: Major and minor release updates
