ONSITE 24X7X4 CATALYST 2960 PLUS 24 10/100 (8 POE) + 2 T/SFP LAN BASE
Specification
Service type: Extended support contract with on-site engineer
Response time: 24 hours x 7 days x 4-hour response
Coverage: Hardware replacement and software support
TAC access: 24x7 access to Cisco Technical Assistance Center
Software: Major and minor IOS updates included
Applicable to: Cisco Catalyst 2960 Plus series switches
