ONSITE 24X7X4 CISCO CATALYST 3650 48 PORT POE 2X10G UPLINK IP SERVICES
Specification
Service Type: Extended Onsite Support
Support Hours: 24 x 7 x 4 (24 hours a day, 7 days a week, 4 hour response)
Hardware Coverage: Yes - Parts & Labor included
On-site Service: Yes
TAC Access: 24x7
Software Support: Major and maintenance releases included
Response Time: 4 hours for parts replacement
