Specification
Service Type: Cisco SMARTnet Total Care Onsite
Support Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Compatible With: WS-C385012X48UL (Catalyst 3850 48 Port 12 mGig+36 Gig UPoE)
Includes: TAC technical support, software updates, hardware replacement
Hardware Coverage: 4-hour onsite replacement
