Cisco SmartNet Premium onsite support service contract for Cisco Nexus 5672UP switch, providing 24/7 fault reporting with 2-hour onsite engineer response and hardware replacement, plus software updates and 24/7 access to Cisco TAC.
Specification
24x7 fault reporting and support
2-hour onsite engineer response time
Hardware replacement within 2 hours
Software support with major and minor updates
24/7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com
For Cisco Nexus 5672UP equipment
Description
Cisco SmartNet Premium onsite support service contract for Cisco Nexus 5672UP switch, providing 24/7 fault reporting with 2-hour onsite engineer response and hardware replacement, plus software updates and 24/7 access to Cisco TAC.
Specification
24x7 fault reporting and support
2-hour onsite engineer response time
Hardware replacement within 2 hours
Software support with major and minor updates
24/7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com
For Cisco Nexus 5672UP equipment
