Cisco SMARTnet Premium support contract for CGS-2520-24TC switches, offering 24x7x2 onsite support with hardware replacement service and access to Cisco TAC and IOS software updates.
Specification
Support contract type: Cisco SMARTnet Premium
Response time: 24 hours a day, 7 days a week
Hardware replacement: 2 hours onsite
Software: Major and minor IOS updates included
Access: 24x7 Cisco TAC support
Coverage: CGS-2520-24TC switches
Description
Cisco SMARTnet Premium support contract for CGS-2520-24TC switches, offering 24x7x2 onsite support with hardware replacement service and access to Cisco TAC and IOS software updates.
Specification
Support contract type: Cisco SMARTnet Premium
Response time: 24 hours a day, 7 days a week
Hardware replacement: 2 hours onsite
Software: Major and minor IOS updates included
Access: 24x7 Cisco TAC support
Coverage: CGS-2520-24TC switches
