Cisco SMARTnet Onsite 24x7x2 support contract for the DS-C9396S-96EK9 MDS 9396S Fibre Channel switch. Provides two-hour onsite hardware replacement and parts availability 24 hours a day, 365 days a year, plus 24/7 access to Cisco Technical Assistance Center (TAC) for software updates and technical support.
Specification
Service Type: SMARTnet Onsite 24x7x2
Hardware Response Time: 2 hours
Support Availability: 24x7x365
Software: Major and minor updates included
Technical Support: 24/7 access to Cisco TAC
Compatible Switch: DS-C9396S-96EK9 MDS 9396S
Onsite Hardware Replacement: Yes
Description
Cisco SMARTnet Onsite 24x7x2 support contract for the DS-C9396S-96EK9 MDS 9396S Fibre Channel switch. Provides two-hour onsite hardware replacement and parts availability 24 hours a day, 365 days a year, plus 24/7 access to Cisco Technical Assistance Center (TAC) for software updates and technical support.
Specification
Service Type: SMARTnet Onsite 24x7x2
Hardware Response Time: 2 hours
Support Availability: 24x7x365
Software: Major and minor updates included
Technical Support: 24/7 access to Cisco TAC
Compatible Switch: DS-C9396S-96EK9 MDS 9396S
Onsite Hardware Replacement: Yes
