Cisco SmartNet Total Care 24x7x2 onsite support contract for the CWDM-MUX8A multiplexer. Provides 24/7 access to Cisco Technical Assistance Center (TAC), major and maintenance software releases, and hardware replacement with 2-hour response time.
Specification
Service Type: Support and Maintenance Contract
Coverage: 24 hours/7 days per week with 2-hour onsite hardware replacement
Includes: Software updates, TAC access, hardware replacement
Device Covered: CWDM-MUX8A (8-channel CWDM Multiplexer/Demultiplexer)
Description
Cisco SmartNet Total Care 24x7x2 onsite support contract for the CWDM-MUX8A multiplexer. Provides 24/7 access to Cisco Technical Assistance Center (TAC), major and maintenance software releases, and hardware replacement with 2-hour response time.
Specification
Service Type: Support and Maintenance Contract
Coverage: 24 hours/7 days per week with 2-hour onsite hardware replacement
Includes: Software updates, TAC access, hardware replacement
Device Covered: CWDM-MUX8A (8-channel CWDM Multiplexer/Demultiplexer)
