Cisco SmARTnet Total Care onsite support contract providing 24x7x2 coverage with 1-hour response time, 2-hour hardware replacement, and 2-hour onsite engineer deployment for the Nexus N7K-C7010R-P1-FP modular switch. Includes major and minor software updates and 24/7 TAC access.
Specification
Support Type: SmARTnet Total Care Onsite
Response Time: 1 hour
Availability: 24 hours, 7 days a week
Hardware Replacement: 2 hours
Onsite Engineer: 2 hours
Software Support: Major and minor releases
TAC Access: 24/7
Extended Cisco.com Access: Yes
Compatible with: Cisco Nexus N7K-C7010R-P1-FP
Description
Cisco SmARTnet Total Care onsite support contract providing 24x7x2 coverage with 1-hour response time, 2-hour hardware replacement, and 2-hour onsite engineer deployment for the Nexus N7K-C7010R-P1-FP modular switch. Includes major and minor software updates and 24/7 TAC access.
Specification
Support Type: SmARTnet Total Care Onsite
Response Time: 1 hour
Availability: 24 hours, 7 days a week
Hardware Replacement: 2 hours
Onsite Engineer: 2 hours
Software Support: Major and minor releases
TAC Access: 24/7
Extended Cisco.com Access: Yes
Compatible with: Cisco Nexus N7K-C7010R-P1-FP
