CISCO SMARTNET TOTAL CARE(CON-PREM-SMS-1) ONSITE 24X7X2 FOR Not Mapped

Cisco SmartNet Total Care is an award-winning technical support service providing 24x7x2 onsite response times with hardware replacement, software updates, and access to Cisco Technical Assistance Center expertise. This is a generic/placeholder SKU for SmartNet Total Care Onsite 24x7x2 services.

Service Type: SmartNet Total Care Onsite Response Time: 24x7x2 (2-hour response, 24/7 including holidays) Support Level: Onsite with advance hardware replacement TAC Access: 24 hours, 7 days per week, 365 days per year Included: Software updates, hardware replacement, technical support, smart capabilities portal