Specification
Service Type: SMARTnet Premium Onsite Support
Response Time: 24 hours a day, 7 days a week
Hardware Replacement: 2 hours from fault diagnosis
Support Level: 24x7x2
Includes: Engineer onsite support, TAC access, software updates, hardware replacement
Supported Device: WS-C2960XR-24PD-I Catalyst 2960-XR 24 GigE PoE 370W 2x10G SFP+ IP Lite