Specification
Service Type: SmartNet Onsite 24x7x2
Response Time: 2-hour onsite service and parts replacement
Availability: 24 hours/day, 7 days/week, 365 days/year
Coverage: Hardware replacement, software updates (major and minor), Cisco IOS updates
Support: 24/7 access to Cisco TAC
Covered Equipment: WS-C3650-48FQ-S Catalyst 3650 Switch (48-port PoE+, 4x10G uplinks)