Specification
Service Type: SmartNet Total Care
Support Level: 8x5xNBD (8 hours/5 days/next business day)
Compatible Hardware: Cisco Catalyst 2960X-48LPD-L
Hardware Details: 48x 1GB Ethernet ports, 2x 10G SFP+ ports, 370W PoE
Includes: TAC expert support, OS updates/patches, hardware replacement
Access: 24/7 online knowledge base, optional Smart Call Home diagnostics