Service contract type: SNTC 8x5xNBD
Support hours: 8 hours per day, 5 days per week
Response time: 1 hour
Hardware replacement: Next Business Day (NBD)
Software updates: Major and minor releases
TAC access: 24/7
Extended Cisco.com access: Included
Equipment scope: ASR1000 series routers
Description
SNTC-8X5XNBD ASR1000 6 port 10 GE Line Card
Specification
Service contract type: SNTC 8x5xNBD
Support hours: 8 hours per day, 5 days per week
Response time: 1 hour
Hardware replacement: Next Business Day (NBD)
Software updates: Major and minor releases
TAC access: 24/7
Extended Cisco.com access: Included
Equipment scope: ASR1000 series routers
