Specification
Service Type: Extended Service Agreement (Replacement)
Coverage: 8x5 (Business hours Monday-Friday)
Response Time: Next Business Day (NBD)
Duration: 1 year
Applicable Equipment: Cisco BE7M-M4-K9, BE7M-M4-K9-RF, BE7M-M4-K9-WS
Support: Cisco Technical Assistance Center (TAC) phone and online access
Coverage Includes: Hardware replacement parts, technical support, software updates