Specification
Service type: SNTC-8X5XNBD (8 hours, 5 days, next-business-day)
Coverage: Catalyst 6824-X-LE-40G with Cisco ONE licensing
TAC access: 8x5 local business hours
Hardware replacement: Next-business-day advance replacement
Support includes: Software updates, smart capabilities portal, security alerts
End-of-support reference date: 31-Oct-2025
