Cisco SMARTnet extended service agreement for UCS C220 M5 servers, providing parts-only coverage with next business day replacement. Includes 24/7 access to Cisco Technical Assistance Center (TAC) and software support.
Specification
Service Type: SmartNet Extended Service Agreement
Coverage: Parts Only (No On-Site Engineer)
Support Availability: 8 hours/day, 5 days/week
Hardware Replacement: Next Business Day (NBD)
TAC Support: 24/7 access to Cisco Technical Assistance Center
Software Support: Major and maintenance releases
Supported Device: UCS C220 M5 (UCS-SP-C220M5-A2)
Description
Cisco SMARTnet extended service agreement for UCS C220 M5 servers, providing parts-only coverage with next business day replacement. Includes 24/7 access to Cisco Technical Assistance Center (TAC) and software support.
Specification
Service Type: SmartNet Extended Service Agreement
Coverage: Parts Only (No On-Site Engineer)
Support Availability: 8 hours/day, 5 days/week
Hardware Replacement: Next Business Day (NBD)
TAC Support: 24/7 access to Cisco Technical Assistance Center
Software Support: Major and maintenance releases
Supported Device: UCS C220 M5 (UCS-SP-C220M5-A2)
