Cisco SmartNet extended service agreement providing 8x5 business hours support with next-business-day replacement parts for the UCS-SP-5108-AC2 blade server chassis. Includes access to Cisco TAC, software updates, and hardware replacement coverage.
Specification
Service Type: SMARTnet Standard (8x5xNBD)
Support Hours: 8 hours/day, 5 days/week (business hours)
Response Time: Next Business Day (NBD)
Coverage: Parts only (no onsite service)
Hardware Replacement: Advance replacement with next-business-day delivery
Software Support: Major and minor releases
TAC Access: 24x7 access to Cisco Technical Assistance Centre
Compatible Device: UCS-SP-5108-AC2 Blade Server Chassis
Description
Cisco SmartNet extended service agreement providing 8x5 business hours support with next-business-day replacement parts for the UCS-SP-5108-AC2 blade server chassis. Includes access to Cisco TAC, software updates, and hardware replacement coverage.
Specification
Service Type: SMARTnet Standard (8x5xNBD)
Support Hours: 8 hours/day, 5 days/week (business hours)
Response Time: Next Business Day (NBD)
Coverage: Parts only (no onsite service)
Hardware Replacement: Advance replacement with next-business-day delivery
Software Support: Major and minor releases
TAC Access: 24x7 access to Cisco Technical Assistance Centre
Compatible Device: UCS-SP-5108-AC2 Blade Server Chassis
