Service Type: SMARTnet (SNTP) 24x7x4
Coverage: Parts Only - Advance Replacement
Response Time: 4 hours
Availability: 24 hours/day, 7 days/week, 365 days/year
Includes Cisco-observed holidays
Software: Major and minor release updates
TAC Access: 24/7 Technical Assistance Center support
Applicable Hardware: A9K-40G-AIP-SE (40-port Gigabit Ethernet Service Edge Optimized Line Card with Advanced IP License)
