Service Contract: SMARTnet 24x7x4
Response Time: 4 hours for advance replacement parts
Availability: 24 hours per day, 7 days per week
Support Type: Hardware replacement and software updates
TAC Access: 24x7 Cisco Technical Assistance Center
Applicable Hardware: UCS C220 M4 SFF rack server (bare chassis - no CPU, memory, or storage)
Server Form Factor: 1U
Server Socket Count: 2-socket
Server Processor: Intel Xeon E5-2600 v3/v4 series compatible
