Cisco Solution Support contract providing 24x7 monitoring and 4-hour response time for the Cisco Catalyst 3850-12S-E switch, including software support, access to Cisco TAC (Technical Assistance Center), and hardware replacement services.
Specification
24x7 support availability
4-hour response time for hardware replacement
Cisco TAC (Technical Assistance Center) access
Software support with major and maintenance releases
Hardware replacement on fault diagnosis
Covers Cisco Catalyst WS-C3850-12S-E (12-port GE SFP IP Services switch)
