Cisco Solution Support contract providing onsite 8x5xNBD (8 hours/day, 5 days/week, next business day) hardware support and software updates for the Cisco Catalyst 2960X-48LPD-L switch, with access to Cisco TAC and engineer on-site support.
Specification
Service Type: Solution Support - Onsite
Response/Resolution: 8x5xNBD (8 hours a day, 5 days a week, Next Business Day)
Coverage: Hardware replacement, software updates, TAC access
Covered Equipment: Cisco Catalyst WS-C2960X-48LPD-L (48-port Gigabit PoE+ switch)
