SOLN SUPP 24X7X4 CATALYST 9400 SERIES 10 SLOT SUP 2XC940
Specification
Service contract type: Solution Support 24x7x4
Support hours: 24 hours, 7 days per week
Response time: 4 hours
Hardware replacement: Next business day (subject to fault identification)
Software support: IOS major and minor updates
TAC access: 24/7 Cisco Technical Assistance Center
