Specification
Service Type: Software Technical Support
Contract Period: 1 year
Availability: 24 hours/day, 7 days/week
Response Time: 2 hours
Support Channels: Phone, Email, Fax-on-demand, Web Knowledge Base
Product Covered: Aruba Enterprise License Bundle (JW471AAE)
License Quantity: 1 access point
Customer Type: Academic/Retail (ESD)