Specification
3-year extended service agreement
Next Business Day (NBD) response time
On-site support with parts and labor included
Remote problem diagnosis and support
Faster technical support with escalation management
Service availability: 9 hours per day, 5 days per week (Monday-Friday)
Covers: HP notebook models including 215 G1, 240 series, 250 series, 340S, 348, 350 series, and others
Electronic delivery of Care Pack
Service starts on date of hardware purchase
