Specification
4-year extended warranty service
Next Business Day (NBD) on-site response
Parts and labour coverage
Defective Media Retention (DMR)
Desktop hardware support
Remote problem diagnosis and support
9 hours per day, Monday–Friday availability
Accidental damage coverage
Adds to 3-year base warranty</specification>
<parameter name="attributes">{
"service_type": "Extended Warranty Care Pack",
"coverage_period": "4 years",
"response_time": "Next Business Day",
"support_type": "On-site with remote assistance",
"device_category": "Desktop",
"defective_media_retention": "Yes",
"availability": "9x5 (9 hours/day, 5 days/week)"
}
