Cisco SMARTnet extended service agreement providing parts only support with 8x5 (8 hours a day, 5 days a week) availability and next business day (NBD) hardware replacement for the FPR4K-NM-8X1G-F network module.
Specification
Service Type: Extended Service Agreement (Parts Only)
Support Hours: 8x5 (8 hours daily, 5 days weekly)
Hardware Replacement: Next Business Day (NBD)
Compatible Equipment: FPR4K-NM-8X1G-F (Cisco FirePower 8-port 1G Copper FTW Network Module)
Includes major and maintenance releases of Cisco IOS software, access to TAC (Technical Assistance Center)
Description
Cisco SMARTnet extended service agreement providing parts only support with 8x5 (8 hours a day, 5 days a week) availability and next business day (NBD) hardware replacement for the FPR4K-NM-8X1G-F network module.
Specification
Service Type: Extended Service Agreement (Parts Only)
Support Hours: 8x5 (8 hours daily, 5 days weekly)
Hardware Replacement: Next Business Day (NBD)
Compatible Equipment: FPR4K-NM-8X1G-F (Cisco FirePower 8-port 1G Copper FTW Network Module)
Includes major and maintenance releases of Cisco IOS software, access to TAC (Technical Assistance Center)
