Cisco SMARTnet extended service agreement with 8 hours a day, 5 days a week service availability, 4 hours response time, and parts replacement for ASR1001X-AES-AX. Parts-only coverage providing hardware replacement and technical support access.
Specification
Extended Service Agreement (SNTE)
Service Availability: 8 hours a day, 5 days a week
Response Time: 4 hours
Service Included: Parts Replacement
Device Compatibility: ASR1001X-AES-AX
Support: 24/7 access to Cisco Technical Assistance Center (TAC)
Software: Major and maintenance releases of Cisco IOS
Portal Access: Extended access to Cisco.com
Description
Cisco SMARTnet extended service agreement with 8 hours a day, 5 days a week service availability, 4 hours response time, and parts replacement for ASR1001X-AES-AX. Parts-only coverage providing hardware replacement and technical support access.
Specification
Extended Service Agreement (SNTE)
Service Availability: 8 hours a day, 5 days a week
Response Time: 4 hours
Service Included: Parts Replacement
Device Compatibility: ASR1001X-AES-AX
Support: 24/7 access to Cisco Technical Assistance Center (TAC)
Software: Major and maintenance releases of Cisco IOS
Portal Access: Extended access to Cisco.com
