Specification
Service Type: SmartNet (SNTP - 24x7x4 advance replacement)
Response Time: 4 hours advance replacement parts
Coverage: 24 hours/day, 7 days/week, including Cisco observed holidays
Coverage Model: Parts Only
Supported Device: Cisco Catalyst C9500-24X-A / C9500-24X-A-RF
Support Includes: TAC technical support, advance replacement parts, smart tools for contract/security management