Cisco Solution Support Express 24x7x4 extended service agreement providing software updates, 24/7 Technical Assistance Center access, and hardware replacement within 4 hours for the WS-C3850-24XU-L Catalyst 3850 switch.
Specification
Service type: Extended Service Agreement
Coverage: 24 hours × 7 days × 4 hour response
Includes: Major and minor software releases, TAC access, hardware replacement
Compatible with: Cisco Catalyst 3850 WS-C3850-24XU-L switch
Support scope: Fault identification and parts replacement
Description
Cisco Solution Support Express 24x7x4 extended service agreement providing software updates, 24/7 Technical Assistance Center access, and hardware replacement within 4 hours for the WS-C3850-24XU-L Catalyst 3850 switch.
Specification
Service type: Extended Service Agreement
Coverage: 24 hours × 7 days × 4 hour response
Includes: Major and minor software releases, TAC access, hardware replacement
Compatible with: Cisco Catalyst 3850 WS-C3850-24XU-L switch
Support scope: Fault identification and parts replacement
