CISCO SMARTNET (CON-ECDN-EXPWY12K) PARTS ONLY 8X5XNBD FOR EXPWY-1200-K9

Cisco SmartNet is a support service that helps reduce downtime with fast, expert technical support and flexible hardware coverage provided by the Cisco Technical Assistance Center (TAC). This is a "Parts Only" service contract with 8x5xNBD (8 hours a day, 5 days a week, Next Business Day) coverage for the Cisco Expressway CE1200 gateway appliance.

Service Type: SmartNet - Parts Only (no on-site engineer) Coverage Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day replacement) Compatible Device: Cisco Expressway Series Multi-purpose 1200 (EXPWY-1200-K9) Support: Hardware parts replacement, software updates, TAC access No on-site engineer included