Cisco SmartNet extended service agreement for the ASR-920-12SZ-IM aggregation router, providing parts-only replacement hardware coverage with advance replacement parts service.
Specification
Service Type: Cisco SmartNet (parts-only)
Compatible Device: Cisco ASR-920-12SZ-IM
Response Time: 24x7x4 (four-hour response, 24 hours/day, 7 days/week)
Service Availability: Round-the-clock support
Coverage: Advance replacement parts
