CISCO SMARTNET (CON-OS-WSC3851E) ONSITE 8X5XNBD

Cisco SMARTnet Onsite 8x5xNBD extended service agreement for Catalyst 3850 12 Port 10G Fiber Switch (WS-C3850-12XS-E). Provides onsite hardware replacement, software updates, and technical support with next business day response time, 8 hours daily / 5 days weekly availability.

Service Type: Extended Service Agreement (ESA) Coverage: Hardware replacement + Onsite support + Software updates Response Time: Next Business Day (NBD) Availability: 8x5 (8 hours/day, 5 days/week, 9am-5pm) Hardware Replacement: Advance replacement with onsite engineer Software: Cisco IOS updates and upgrades included TAC Support: 24x7 access to Cisco Technical Assistance Center Compatible With: WS-C3850-12XS-E, WS-C3850-12XS-E-RF, WS-C3850-12XS-E-WS Term: 1 Year