Cisco SmartNet Onsite 8x5xNBD extended service agreement for the Cisco ASA5555-K9 security appliance, providing 8 hours daily, 5 days weekly support with next business day hardware replacement and onsite engineer dispatch.
Specification
Extended service agreement with 8x5 coverage
Next business day hardware replacement
Onsite engineer support included
24/7 access to Cisco Technical Assistance Center (TAC)
Software updates (major and minor releases)
Hardware replacement for ASA5555-K9 / ASA5555-K9-WS / ASA5555-K9-RF
Access to cisco.com resources
Description
Cisco SmartNet Onsite 8x5xNBD extended service agreement for the Cisco ASA5555-K9 security appliance, providing 8 hours daily, 5 days weekly support with next business day hardware replacement and onsite engineer dispatch.
Specification
Extended service agreement with 8x5 coverage
Next business day hardware replacement
Onsite engineer support included
24/7 access to Cisco Technical Assistance Center (TAC)
Software updates (major and minor releases)
Hardware replacement for ASA5555-K9 / ASA5555-K9-WS / ASA5555-K9-RF
Access to cisco.com resources
