Cisco SMARTnet extended service agreement providing 8x5 (business hours) support with next-business-day hardware replacement parts only for Cisco Aironet 3800E access points (AIR-AP3802E-Z-K9C). Includes software updates, TAC access, and advance replacement hardware coverage.
Specification
Service Level: 8x5xNBD (Next Business Day)
Coverage: Parts Only (no onsite service)
Hardware: Advance Replacement
Software: Major and Minor Updates
Support: 24x7 TAC Access
Response Time: Next Business Day
Compatible with: AIR-AP3802E-Z-K9C
Description
Cisco SMARTnet extended service agreement providing 8x5 (business hours) support with next-business-day hardware replacement parts only for Cisco Aironet 3800E access points (AIR-AP3802E-Z-K9C). Includes software updates, TAC access, and advance replacement hardware coverage.
Specification
Service Level: 8x5xNBD (Next Business Day)
Coverage: Parts Only (no onsite service)
Hardware: Advance Replacement
Software: Major and Minor Updates
Support: 24x7 TAC Access
Response Time: Next Business Day
Compatible with: AIR-AP3802E-Z-K9C
